Privacy Policy

Marshall & Stewart is a trading name of West End Bed Company Limited (company number 08426920), registered at 215 Upper Richmond Road West, East Sheen, London, SW14 8QT. We are the data controller for the purposes of UK GDPR. We are registered with the Information Commissioner’s Office under registration number ZA793480.

If you have any questions about this policy, please contact us at enquiries@westendbedcompany.com.

What Information We Collect Automatically

When you visit our website, standard technical information is collected automatically. This may include your IP address, browser type, device type, and the pages you visit. This information is collected via Google Analytics and is used in aggregate form to help us understand how visitors use the site. It is not used to identify you personally.

Contact Forms

If you submit an enquiry through our contact form, we collect your name, email address and phone number. This information is emailed directly to the relevant member of our team and is deleted within thirty days. It is not stored on the website.

Email Marketing

If you consent to receive our newsletter, your name and email address are stored securely in Systeme.io, our email marketing platform. You can unsubscribe at any time using the link in any of our emails, or by contacting us directly at enquiries@westendbedcompany.com.

Cookies

Our website uses cookies. Please see our Cookie Policy for full details.

Embedded Content

Our website contains embedded YouTube videos. When you interact with these, YouTube may set cookies on your device. YouTube’s own privacy policy applies to any data collected in this way.

Payment Information

We do not collect or store payment details through our website. Payments are taken in store only.

Third Parties

The only third party we share personal data with is Systeme.io. We do not sell, rent or share your personal data with any other third parties except where required by law.

Data Storage

Our website is hosted by Xneelo, part of the Hetzner group, with servers located in Germany. Email marketing data is stored by Systeme.io in accordance with their own privacy policy and EU data protection standards.

Your Rights

Under UK GDPR you have the right to access, correct or delete the personal data we hold about you, and to object to or restrict its use. To exercise any of these rights, please contact us in writing or by email at enquiries@westendbedcompany.com.

Changes to This Policy

We will update this policy if our practices change. The current version is always published on this page.